Airline commercial agent M/F CVRU1709A
Maternity leave replacement for maximum 3 years (permanent employment can be possible later)
Our client is an international airline company, national carrier operating from Moscow with 3 flights per week. They are present in Russia since 2011 and have office in the center of Moscow. Our Client is looking for the Commercial Agent on maternity leave replacement base to join their stable and friendly team.
We are looking for a qualified commercial agent with at least 3 years of experience in Airline Company or travel agency and positive, self-motivated personality with excellent customer service skills. The expertise required is particularly in knowing the GDS Amadeus tickets reservation system, issue/reissue/refund.
You will receive, inform and orient customers or groups of customers coming directly at the office, support clients in fixing different demands and problems concerning airplane tickets by all means (phone, e-mail, direct contact) reactively and by reassuring the customer as well as promote company’s services and products and transmit reclamations;
You may also be involved in FAM trips.
To be successful you should possess the following experience and attributes:
- At least 3 years of experience in airline company or travel agency;
- Experience of work minimum 3 years in Amadeus GDS booking system;
- University degree;
- Fluent Russian and English language, French is a plus;
- Strong written and spoken communication skills;
- Polite and professional approach to the clients;
- Ability to solve problems;
- Punctuality, sense of responsibility;
Remuneration package and working conditions:
- Basic salary 60 000 rub. netto.
- Yearly bonus.
- Reduced or free tickets.
- Medical Insurance covered by company.
- Working time: 5 working days – 8 hours (lunch 1 hour) from 09:00 till 18:00
- Office in the center of Moscow.
If you are looking to get this opportunity, collaborate with the top paced team and the company that will ensure you a great salary, and some motivational incentives – apply today!